Services

Six services across people, process and technology. Use one on its own, or bring them together as part of a wider transformation.

People: Workforce Development & Learning

Capability, competency and compliance for the people who make change happen, from management development to a fully run learning function.

Workforce Enablement & Learning

Your learning function planned, built and run for you: L&D strategy, the Telligent Workforce Development Hub and a fully managed service.

Most organisations don’t need another system to administer. They need training that works and someone to own it end to end.

We work with your HR and L&D teams to map skills gaps, design learning programmes and certification pathways, and tie training to your compliance obligations and business goals. Underneath sits the Telligent Workforce Development Hub, our branded, multi-tenant learning platform, where your organisation gets its own secure, separate space. We run the hosting, user management, automated onboarding, certification workflows and audit-ready reporting.

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What's Included

Skills gap analysis, competency frameworks and learning pathways
Your own secure space on the Telligent Workforce Development Hub, integrated with your HR systems
Onboarding triggered automatically when a new hire joins
Training records ready for audits, your Workplace Skills Plan and B-BBEE skills development reporting
Management capability, organisational readiness, talent and succession support

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Process: Process & Operational Improvement

We map how work actually gets done, find the bottlenecks and manual handoffs, then redesign and automate the workflow.

Business Process Automation

Connect your booking, CRM, ERP, finance and communication tools into one working system, without the manual steps in between.

Many businesses run on a patchwork of disconnected platforms with a spreadsheet filling the gaps. Every manual step in that chain costs time, adds risk and slows growth.

We design and build event-driven automation on orchestration platforms such as n8n. For example: a booking is confirmed, operations are briefed, staff are allocated, suppliers are notified, the invoice is raised and the day’s programme is built, all without anyone re-typing anything. We test it against your real data and hand it over working.

What's Included

Process mapping to find bottlenecks and disconnected handoffs
Integrations between booking, CRM, ERP, accounting and messaging tools
Automated notifications, approvals, invoicing and reporting
Documentation and handover so your team owns the result

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Technology: Digital Transformation & Technology

Strategy, cloud, cybersecurity, modernisation and day-to-day technology management, aligned with where your business is going.

Digital Transformation Strategy & Advisory

A clear, costed plan you can take to your board, built around how your business actually operates.

We don’t give ballpark numbers. We start with a free IT audit: a structured review of your technology, processes and pain points, with no pitch attached.

Where a deeper engagement makes sense, we run a paid discovery with stakeholder interviews, process mapping, data-flow analysis and architecture scoping. You receive a roadmap and investment proposal ready for your board, decision makers or budget conversation. System design comes first; the tools come second.

What's Included

Free IT audit of your current environment
Stakeholder interviews and process mapping
Target architecture and phased roadmap
Investment proposal for budget approval

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Legacy Transformation & Platform Modernisation

Move from ageing servers and manual workarounds to cloud platforms that scale, without disrupting the business.

Technical debt builds up quietly. Outdated systems and workarounds slow your team down and make growth harder, and most businesses only feel the full weight of it when they try to scale.

We assess your environment, find where the friction is and run a structured, sequenced migration to Microsoft 365, Google Workspace, public cloud or a hybrid setup, deployed with Infrastructure as Code for fast, repeatable and secure rollouts. This isn’t rip-and-replace: we protect your data throughout and keep the business running.

What's Included

Microsoft 365 and Google Workspace migrations
Server, email and file-share moves to the cloud
Hybrid and on-premise infrastructure design
Infrastructure as Code, DevOps tooling and automated deployments
Less dependence on office power and connectivity for day-to-day work

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Cybersecurity & Data Protection

A layered, zero-trust security posture that helps you meet your POPIA obligations and stops attacks before they land.

Phishing, ransomware and supply-chain attacks now target organisations of every size. A firewall and antivirus isn’t a security strategy.

We implement a zero-trust posture built around identity: no user, device or system is trusted by default. That covers multi-factor authentication, endpoint detection and response, secure backup and disaster recovery, and security awareness training that changes behaviour. We also help you put the technical and organisational measures in place that POPIA expects for safeguarding personal information.

What's Included

Multi-factor authentication and conditional access
Endpoint detection and response (EDR)
Backup, disaster recovery and recovery testing
Security awareness and phishing training
POPIA-aligned safeguards, policies and breach response planning

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Intelligent Managed Services

Your IT department without the overhead: proactive monitoring, a named contact and clear service levels.

Waiting for something to break and then fixing it no longer works for businesses that depend on their technology to operate.

Our managed service is built around prevention. We monitor your infrastructure, manage your devices and maintain your security posture continuously, so problems are fixed before your team notices them. You get a named point of contact who knows your environment, not a rotating helpdesk queue.

What's Included

Proactive monitoring, patching and maintenance
Device, user and licence management
Remote support with on-site help when needed
Clear service levels and regular reporting

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Ready to Move Your Business Forward?

Whether the challenge sits with your people, your technology or your processes, we start by understanding where you are and where you want to go.

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